Air Canada is the national flag carrier and largest airline of Canada. Headquartered in Montréal, Quebec, the airline operates scheduled passenger and cargo services connecting Canada with destinations across North America, South America, Europe, Asia, Africa, Oceania, the Caribbean, and other international markets.
Founded in 1937 as Trans-Canada Air Lines and renamed Air Canada in 1965, the airline has played a central role in Canadian aviation for decades. It serves business travelers, leisure passengers, and cargo customers while supporting tourism, international trade, and global connectivity through major hubs in Toronto, Montréal, and Vancouver.
Quick Information
| Type | Full-Service Airline |
| Industry | Air Transportation |
| Founded | 1937 as Trans-Canada Air Lines; renamed Air Canada in 1965 |
| Headquarters | Montréal, Quebec, Canada |
| Parent Company | Air Canada |
| Airline Code (IATA / ICAO) | AC / ACA |
| Callsign | AIR CANADA |
| Alliance | Star Alliance |
| Frequent Flyer Program | Aeroplan |
| Main Hub(s) | Toronto Pearson International Airport, Montréal–Trudeau International Airport, and Vancouver International Airport |
| Network Coverage | Domestic and international destinations across North America, South America, Europe, Asia, Africa, Oceania, the Caribbean, and other regions |
| Official Website | https://www.aircanada.com |
Services
Air Canada provides scheduled passenger flights connecting Canada with destinations across North America, South America, Europe, Asia, Africa, Oceania, the Caribbean, and other international markets. In addition to passenger travel, the airline operates global cargo services through Air Canada Cargo, supporting international trade, e-commerce, pharmaceuticals, perishables, live animals, and other time-sensitive shipments.
Passengers can access a comprehensive range of travel services, including online and mobile booking, online check-in, airport check-in, premium airport lounges through the Maple Leaf Lounge network, the Aeroplan loyalty program, special assistance services, and multiple cabin classes. The airline also offers inflight dining, onboard entertainment, Wi-Fi on selected aircraft, travel add-ons, and digital services designed to support travelers before, during, and after each journey.
Fleet & Operations
Air Canada operates one of North America's largest fleets of Airbus, Boeing, and regional aircraft serving domestic, transborder, long-haul, and international routes. Its fleet supports an extensive worldwide network while maintaining a strong focus on passenger comfort, operational efficiency, safety, and cargo capabilities.
Air Canada's primary hub airports include Toronto Pearson International Airport, Montréal–Trudeau International Airport, and Vancouver International Airport. Together with its Star Alliance partners, the airline provides extensive worldwide connectivity while supporting tourism, business, and international trade across six continents.
Air Canada continues to invest in fleet modernization, cabin innovation, digital passenger services, sustainable aviation initiatives, cargo operations, and operational improvements to strengthen its worldwide network while enhancing the overall travel experience.
Before You Fly
Before your flight with Air Canada, review your booking details, travel documents, and baggage allowance before heading to the airport. International travelers should also confirm passport validity, visa requirements, transit regulations, and destination-specific entry requirements well before departure.
Eligible passengers may complete online check-in through the Air Canada website or mobile app before arriving at the airport. Travelers with checked baggage, special travel requirements, or those requiring travel document verification should allow sufficient time to complete baggage drop and check-in procedures.
Passengers are encouraged to arrive at the airport early to allow adequate time for check-in, immigration, security screening, lounge access where applicable, and boarding. Flight status should also be checked before leaving for the airport, as departure gates, boarding times, and operational schedules may change.
Travelers requiring wheelchair assistance, medical support, special meals, or other accessibility services should contact Air Canada before departure. Families traveling with infants or children, passengers flying with pets, sports equipment, musical instruments, or oversized baggage are also encouraged to review the airline's travel policies in advance to help ensure a smoother journey.
Contact Information
| Customer Service | Air Canada Customer Service |
| Official Website | https://www.aircanada.com |
| Mobile App | Air Canada (iOS and Android) |
| Head Office | 7373 Côte-Vertu Boulevard West, Saint-Laurent, Québec H4S 1Z3, Canada |
| Telephone | Available through the airline's official customer support channels for each country. |
| Available through the airline's official online enquiry channels. | |
| Feedback / Contact Form | Available through the official Air Canada website. |
| Air Canada | |
| @aircanada | |
| X | @AirCanada |
| Air Canada | |
| YouTube | Air Canada |
Frequently Asked Questions
What is Air Canada?
Air Canada is the national flag carrier and largest airline of Canada. It operates scheduled passenger and cargo flights connecting Canada with destinations across North America, South America, Europe, Asia, Africa, Oceania, the Caribbean, and other international markets.
Who owns Air Canada?
Air Canada is operated by Air Canada, a publicly traded Canadian airline. It is not owned by the Government of Canada, although it was originally established as a government-owned carrier before being privatized.
Where does Air Canada fly?
Air Canada operates an extensive domestic and international network connecting Canada with destinations across North America, South America, Europe, Asia, Africa, Oceania, the Caribbean, and other regions. Available routes may change according to operational and commercial requirements.
Does Air Canada belong to an airline alliance?
Yes. Air Canada is a founding member of Star Alliance, allowing eligible passengers to enjoy reciprocal travel benefits, coordinated flight connections, and access to a broad international network operated by fellow member airlines.
What cabin classes are available?
Depending on the aircraft and route, Air Canada offers Signature Class, Premium Economy, Premium Rouge, Economy Class, and other cabin products on selected services. Available cabin products vary according to aircraft type and destination.
Does Air Canada offer online check-in?
Yes. Eligible passengers can complete online check-in through the Air Canada website or mobile app before departure, subject to route and travel document requirements.
Does Air Canada have a frequent flyer program?
Yes. Air Canada operates the Aeroplan loyalty program, allowing members to earn and redeem points on eligible flights while enjoying travel benefits and partner rewards, subject to the program's terms and conditions.
How can I contact Air Canada?
Passengers may contact Air Canada through its customer service channels, official website, mobile app, or official social media accounts. Booking enquiries, itinerary changes, baggage concerns, refund requests, and special assistance enquiries can also be handled through the airline's customer support platforms.
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