Air France is the national flag carrier of France and one of Europe's leading full-service international airlines. Headquartered in Tremblay-en-France, the airline operates scheduled passenger and cargo services connecting France with destinations across Europe, North America, South America, Asia, Africa, the Middle East, and other international markets through its primary hub at Paris Charles de Gaulle Airport.
Established in 1933, Air France has become one of the world's most recognized international airlines. The carrier serves business travelers, leisure passengers, and cargo customers while supporting tourism, trade, and global connectivity through an extensive worldwide route network as a member of the Air France–KLM Group.
Quick Information
| Type | Full-Service Airline |
| Industry | Air Transportation |
| Founded | 1933 |
| Headquarters | Tremblay-en-France, France |
| Parent Company | Air France–KLM Group |
| Airline Code (IATA / ICAO) | AF / AFR |
| Callsign | AIRFRANS |
| Alliance | SkyTeam |
| Frequent Flyer Program | Flying Blue |
| Main Hub(s) | Paris Charles de Gaulle Airport |
| Network Coverage | International destinations across Europe, North America, South America, Asia, Africa, the Middle East, and other regions |
| Official Website | https://www.airfrance.com |
Services
Air France provides scheduled passenger flights connecting France with destinations across Europe, North America, South America, Asia, Africa, the Middle East, and other international markets. In addition to passenger travel, the airline operates global cargo services through Air France Cargo, supporting international trade, e-commerce, pharmaceutical logistics, perishables, and other time-sensitive shipments.
Passengers can access a comprehensive range of travel services, including online and mobile booking, online check-in, airport check-in, premium airport lounges for eligible travelers, the Flying Blue loyalty program, special assistance services, and multiple cabin classes. The airline also offers inflight dining, onboard entertainment, Wi-Fi on selected aircraft, travel add-ons, and digital services designed to support travelers before, during, and after each journey.
Fleet & Operations
Air France operates a modern fleet of Airbus and Boeing aircraft serving domestic, regional, long-haul, and international routes. Its fleet supports one of Europe's largest global networks while maintaining a strong focus on passenger comfort, operational efficiency, safety, and cargo capabilities.
Paris Charles de Gaulle Airport serves as Air France's primary hub, supported by operations at Paris Orly Airport. Together with KLM, SkyTeam partners, and the wider Air France–KLM Group network, the airline plays a leading role in connecting France with destinations around the world while supporting tourism, business, and international trade.
Air France continues to invest in fleet modernization, cabin innovation, digital passenger services, sustainable aviation initiatives, cargo operations, and operational improvements to strengthen its worldwide network while enhancing the overall travel experience.
Before You Fly
Before your flight with Air France, review your booking details, travel documents, and baggage allowance before heading to the airport. International travelers should also confirm passport validity, visa requirements, transit regulations, and destination-specific entry requirements well before departure.
Eligible passengers may complete online check-in through the Air France website or mobile app before arriving at the airport. Travelers with checked baggage, special travel requirements, or those requiring travel document verification should allow sufficient time to complete baggage drop and check-in procedures.
Passengers are encouraged to arrive at the airport early to allow adequate time for check-in, immigration, security screening, lounge access where applicable, and boarding. Flight status should also be checked before leaving for the airport, as departure gates, boarding times, and operational schedules may change.
Travelers requiring wheelchair assistance, medical support, special meals, or other accessibility services should contact Air France before departure. Families traveling with infants or children, passengers flying with pets, sports equipment, musical instruments, or oversized baggage are also encouraged to review the airline's travel policies in advance to help ensure a smoother journey.
Contact Information
| Customer Service | Air France Customer Service |
| Official Website | https://www.airfrance.com |
| Mobile App | Air France (iOS and Android) |
| Head Office | 45 Rue de Paris, 95747 Roissy CDG Cedex, France |
| Telephone | Available through the airline's official customer support channels for each country. |
| Available through the airline's official online enquiry channels. | |
| Feedback / Contact Form | Available through the official Air France website. |
| Air France | |
| @airfrance | |
| X | @airfrance |
| Air France | |
| YouTube | Air France |
Frequently Asked Questions
What is Air France?
Air France is the national flag carrier of France and one of Europe's leading full-service international airlines. It operates scheduled passenger and cargo flights connecting France with destinations across Europe, North America, South America, Asia, Africa, the Middle East, and other international markets.
Who owns Air France?
Air France is operated by Société Air France and forms part of the Air France–KLM Group, the publicly listed airline group created when Air France and KLM combined in 2004.
Where does Air France fly?
Air France operates an extensive domestic and international network connecting France with destinations across Europe, North America, South America, Asia, Africa, the Middle East, and other regions. Available routes may change according to operational and commercial requirements.
Does Air France belong to an airline alliance?
Yes. Air France is a founding member of the SkyTeam airline alliance, allowing eligible passengers to access reciprocal travel benefits, coordinated connections, and services offered across the alliance's international network.
What cabin classes are available?
Depending on the aircraft and route, Air France offers La Première on selected long-haul services, Business, Premium, and Economy. Available cabin products vary according to aircraft type and destination.
Does Air France offer online check-in?
Yes. Eligible passengers can complete online check-in through the Air France website or mobile app before departure. Availability and opening times may vary according to the airport, route, and travel document requirements.
Does Air France have a frequent flyer program?
Yes. Air France participates in the Flying Blue loyalty program, allowing members to earn and redeem miles on eligible flights and access travel benefits from participating airline and commercial partners, subject to program terms.
How can I contact Air France?
Passengers can contact Air France through its customer service channels, website, mobile app, or social media accounts. Booking changes, baggage concerns, refund requests, claims, and special assistance enquiries should be submitted through the appropriate customer support channel.
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