Turkish Airlines is the national flag carrier of Türkiye and one of the world's leading full-service international airlines. Headquartered in Istanbul, the airline operates scheduled passenger and cargo services connecting Türkiye with destinations across Europe, Asia, Africa, North America, South America, the Middle East, and Oceania through its primary hub at Istanbul Airport.
Established in 1933, Turkish Airlines has grown into one of the world's largest international airlines by country coverage. The carrier serves business travelers, leisure passengers, and cargo customers while supporting tourism, international trade, and global connectivity through an extensive worldwide route network.
Quick Information
| Type | Full-Service Airline |
| Industry | Air Transportation |
| Founded | 1933 |
| Headquarters | Istanbul, Türkiye |
| Parent Company | Turkish Airlines Inc. (Türk Hava Yolları A.O.) |
| Airline Code (IATA / ICAO) | TK / THY |
| Callsign | TURKISH |
| Alliance | Star Alliance |
| Frequent Flyer Program | Miles&Smiles |
| Main Hub(s) | Istanbul Airport |
| Network Coverage | International destinations across Europe, Asia, Africa, North America, South America, the Middle East, Oceania, and other regions |
| Official Website | https://www.turkishairlines.com |
Services
Turkish Airlines provides scheduled passenger flights connecting Türkiye with destinations across Europe, Asia, Africa, North America, South America, the Middle East, Oceania, and other international markets. In addition to passenger travel, the airline operates global cargo services through Turkish Cargo, supporting international trade, e-commerce, pharmaceutical logistics, perishables, live animals, and other time-sensitive shipments.
Passengers can access a comprehensive range of travel services, including online and mobile booking, online check-in, airport check-in, premium airport lounges for eligible travelers, the Miles&Smiles loyalty program, special assistance services, and multiple cabin classes. The airline also offers inflight dining, onboard entertainment, Wi-Fi on selected aircraft, travel add-ons, and digital services designed to support travelers before, during, and after each journey.
Fleet & Operations
Turkish Airlines operates a modern fleet of Airbus and Boeing aircraft serving domestic, regional, long-haul, and international routes. Its fleet supports one of the world's largest international route networks while maintaining a strong focus on passenger comfort, operational efficiency, safety, and cargo capabilities.
Istanbul Airport serves as Turkish Airlines' primary hub, providing convenient connections between Europe, Asia, Africa, the Middle East, Oceania, and the Americas. Together with its Star Alliance partners, the airline plays a significant role in global aviation by linking hundreds of cities through its strategically located hub in Türkiye.
Turkish Airlines continues to invest in fleet modernization, cabin innovation, digital passenger services, sustainable aviation initiatives, cargo operations, and operational improvements to strengthen its worldwide network while enhancing the overall travel experience.
Before You Fly
Before your flight with Turkish Airlines, review your booking details, travel documents, and baggage allowance before heading to the airport. International travelers should also confirm passport validity, visa requirements, transit regulations, and destination-specific entry requirements well before departure.
Eligible passengers may complete online check-in through the Turkish Airlines website or mobile app before arriving at the airport. Travelers with checked baggage, special travel requirements, or those requiring travel document verification should allow sufficient time to complete baggage drop and check-in procedures.
Passengers are encouraged to arrive at the airport early to allow adequate time for check-in, immigration, security screening, lounge access where applicable, and boarding. Flight status should also be checked before leaving for the airport, as departure gates, boarding times, and operational schedules may change.
Travelers requiring wheelchair assistance, medical support, special meals, or other accessibility services should contact Turkish Airlines before departure. Families traveling with infants or children, passengers flying with pets, sports equipment, musical instruments, or oversized baggage are also encouraged to review the airline's travel policies in advance to help ensure a smoother journey.
Contact Information
| Customer Service | Turkish Airlines Customer Service |
| Official Website | https://www.turkishairlines.com |
| Mobile App | Turkish Airlines (iOS and Android) |
| Head Office | Turkish Airlines General Management Building, Atatürk Airport Campus, Yeşilköy, Bakırköy, Istanbul, Türkiye |
| Telephone | Available through the airline's official customer support channels for each country. |
| Available through the airline's official online enquiry channels. | |
| Feedback / Contact Form | Available through the official Turkish Airlines website. |
| Turkish Airlines | |
| @turkishairlines | |
| X | @TurkishAirlines |
| Turkish Airlines | |
| YouTube | Turkish Airlines |
Frequently Asked Questions
What is Turkish Airlines?
Turkish Airlines is the national flag carrier of Türkiye and one of the world's leading full-service international airlines. It operates scheduled passenger and cargo flights connecting Türkiye with destinations across Europe, Asia, Africa, North America, South America, the Middle East, Oceania, and other international markets.
Who owns Turkish Airlines?
Turkish Airlines is operated by Turkish Airlines Inc. (Türk Hava Yolları A.O.), a publicly listed company in which the Türkiye Wealth Fund remains the largest shareholder.
Where does Turkish Airlines fly?
Turkish Airlines operates an extensive international network connecting Türkiye with destinations across Europe, Asia, Africa, North America, South America, the Middle East, Oceania, and other regions. Available routes may change according to operational and commercial requirements.
Does Turkish Airlines belong to an airline alliance?
Yes. Turkish Airlines is a member of Star Alliance, allowing eligible passengers to access reciprocal travel benefits, coordinated flight connections, and services offered across the alliance's international network.
What cabin classes are available?
Depending on the aircraft and route, Turkish Airlines offers Business Class and Economy Class. Available cabin products vary according to aircraft type and destination.
Does Turkish Airlines offer online check-in?
Yes. Eligible passengers can complete online check-in through the Turkish Airlines website or mobile app before departure. Availability and opening times may vary according to the airport, route, and travel document requirements.
Does Turkish Airlines have a frequent flyer program?
Yes. Turkish Airlines operates the Miles&Smiles loyalty program, allowing members to earn and redeem miles on eligible flights while enjoying travel benefits and partner rewards, subject to the program's terms and conditions.
How can I contact Turkish Airlines?
Passengers can contact Turkish Airlines through its customer service channels, official website, mobile app, or social media accounts. Booking changes, baggage concerns, refund requests, claims, and special assistance enquiries can also be handled through the airline's customer support platforms.
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