Cathay Pacific is the flag carrier of Hong Kong and one of Asia's leading full-service airlines. Headquartered at Hong Kong International Airport, the airline operates scheduled passenger and cargo services connecting Hong Kong with destinations across Asia, Europe, North America, Oceania, the Middle East, and other international markets.
Established in 1946, Cathay Pacific has built a global reputation for premium service, long-haul travel, and international connectivity. Together with its subsidiaries and airline partners, the carrier supports Hong Kong's position as one of the world's leading aviation and logistics hubs while serving business travelers, leisure passengers, and international cargo customers.
Quick Information
| Type | Full-Service Airline |
| Industry | Air Transportation |
| Founded | 1946 |
| Headquarters | Hong Kong International Airport, Chek Lap Kok, Hong Kong SAR, China |
| Parent Company | Cathay Group |
| Airline Code (IATA / ICAO) | CX / CPA |
| Callsign | CATHAY |
| Alliance | oneworld |
| Frequent Flyer Program | Cathay |
| Main Hub(s) | Hong Kong International Airport |
| Network Coverage | International destinations across Asia, Europe, North America, Oceania, and the Middle East |
| Official Website | https://www.cathaypacific.com |
Services
Cathay Pacific provides scheduled passenger flights connecting Hong Kong with destinations across Asia, Europe, North America, Oceania, and the Middle East. In addition to passenger travel, the airline operates extensive air cargo services through Cathay Cargo, supporting international trade, e-commerce, and global supply chains.
Passengers can access a comprehensive range of travel services, including online and mobile booking, online check-in, airport check-in, premium airport lounges for eligible travelers, the Cathay membership program, special assistance services, and multiple cabin classes. The airline also offers travel add-ons, inflight dining, Wi-Fi on selected aircraft, and digital services designed to enhance the travel experience from booking through arrival.
Fleet & Operations
Cathay Pacific operates a modern fleet of Airbus and Boeing aircraft serving regional, long-haul, and ultra long-haul routes. Its aircraft support an extensive international network while maintaining high standards of operational efficiency, passenger comfort, and safety.
Hong Kong International Airport serves as the airline's primary hub, providing convenient connections between Asia and destinations across Europe, North America, Oceania, and the Middle East. Together with HK Express and other members of the Cathay Group, the airline offers travelers a combination of full-service and low-cost travel options from one of Asia's busiest international aviation hubs.
Cathay Pacific continues to invest in fleet modernization, cabin innovation, digital passenger services, sustainable aviation initiatives, and operational improvements to strengthen its global network and enhance the customer experience.
Before You Fly
Before your flight with Cathay Pacific, review your booking details, travel documents, and baggage allowance before heading to the airport. International travelers should also confirm passport validity, visa requirements, transit regulations, and destination-specific entry requirements well before departure.
Eligible passengers may complete online check-in through the Cathay Pacific website or mobile app before arriving at the airport. Travelers with checked baggage, special travel requirements, or those requiring travel document verification should allow sufficient time to complete baggage drop and check-in procedures.
Passengers are encouraged to arrive at the airport early to allow adequate time for check-in, immigration, security screening, lounge access where applicable, and boarding. Flight status should also be checked before leaving for the airport, as departure gates, boarding times, and operational schedules may change.
Travelers requiring wheelchair assistance, medical support, special meals, or other accessibility services should contact Cathay Pacific before departure. Families traveling with infants or children, passengers flying with pets, sports equipment, musical instruments, or oversized baggage should also review the airline's travel policies in advance to help ensure a smoother journey.
Contact Information
| Customer Service | Cathay Pacific Customer Service |
| Official Website | https://www.cathaypacific.com |
| Mobile App | Cathay Pacific (iOS and Android) |
| Head Office | Cathay City, 8 Scenic Road, Hong Kong International Airport, Chek Lap Kok, Hong Kong SAR, China |
| Telephone | +852 2747 3333 |
| Available through the airline's official online enquiry channels. | |
| Feedback / Contact Form | Available through the official Cathay Pacific website. |
| Cathay Pacific | |
| @cathaypacific | |
| X | @cathaypacific |
| Cathay Pacific | |
| YouTube | Cathay Pacific |
Frequently Asked Questions
What is Cathay Pacific?
Cathay Pacific is the flag carrier of Hong Kong and one of Asia's leading full-service airlines. It operates scheduled international passenger and cargo flights connecting Hong Kong with destinations across Asia, Europe, North America, Oceania, and the Middle East.
Who owns Cathay Pacific?
Cathay Pacific is operated by Cathay Pacific Airways Limited, the principal airline within the Cathay Group. The company is publicly listed on the Hong Kong Stock Exchange.
Where does Cathay Pacific fly?
Cathay Pacific operates an extensive international network serving destinations across Asia, Europe, North America, Oceania, and the Middle East. Available routes may change over time based on operational and commercial requirements.
Does Cathay Pacific belong to an airline alliance?
Yes. Cathay Pacific is a founding member of the oneworld alliance, allowing eligible passengers to enjoy reciprocal benefits, coordinated flight connections, and access to a broad international network operated by fellow alliance members.
What cabin classes are available?
Depending on the aircraft and route, Cathay Pacific offers First Class, Business Class, Premium Economy Class, and Economy Class. Available cabin classes vary according to aircraft type and destination.
Does Cathay Pacific offer online check-in?
Yes. Eligible passengers can complete online check-in through the Cathay Pacific website or mobile app before departure, subject to route and travel document requirements.
Does Cathay Pacific have a frequent flyer program?
Yes. Cathay Pacific operates the Cathay membership program, allowing members to earn and redeem Asia Miles on eligible flights while enjoying travel privileges and partner benefits, subject to the program's terms and conditions.
How can I contact Cathay Pacific?
Passengers may contact Cathay Pacific through its customer service hotline, official website, mobile app, or official social media channels. Booking enquiries, itinerary changes, baggage concerns, refund requests, and special assistance can also be handled through the airline's customer support platforms.
Related Articles
-
Air Transportation | How the World Travels by Air
- Airports | How They Connect the World
-
Airport Lounges | What They Are and Who Can Use Them
-
Airline Alliances Explained
-
Cabin Classes Explained
-
Baggage Allowance Guide
-
Airport Check-In Guide
- Boarding Pass Explained
- Airport Security Screening Guide
- Hong Kong International Airport