2GO Travel is one of the Philippines' largest passenger ferry operators, providing scheduled sea transportation between Luzon, the Visayas, and Mindanao. Its network connects major cities, island provinces, and port terminals, serving tourists, business travelers, overseas workers, families, and residents traveling across the archipelago.
The company operates passenger ships offering various accommodation classes, onboard dining, and cargo services on selected routes. Many sailings connect major commercial centers and tourism destinations, making 2GO Travel one of the country's most recognized inter-island shipping operators.
Contact Information
| Information | Details |
| Official Name | 2GO Travel |
| Category | Passenger Ferry and Cargo Shipping Operator |
| Head Office | Pasay City, Metro Manila, Philippines |
| Customer Care Hotline | (02) 8528-7000 |
| travel@2go.com.ph | |
| Online Booking | Available through the official website, mobile app, ticketing offices, and authorized travel partners |
| Official Website | www.2go.com.ph |
| Primary Service Areas | Luzon, Visayas, and Mindanao |
| Major Ports Served | Manila, Batangas, Cebu, Iloilo, Bacolod, Cagayan de Oro, Ozamiz, Dipolog, Dumaguete, Tagbilaran, Puerto Princesa, Coron, Zamboanga, Butuan (Nasipit), Davao, General Santos, and other Philippine ports |
| Services | Passenger ferry services, cargo shipping, vehicle transport on selected routes, and sea freight |
Overview
2GO Travel operates one of the Philippines' most extensive inter-island ferry networks, linking major ports across the country's three main island groups. Its routes provide transportation for both passengers and cargo while supporting tourism, trade, and regional connectivity.
Passengers may choose from several accommodation types depending on the vessel and route, including economy seating, shared cabins, tourist-class accommodations, and private cabins on selected ships. Available facilities and onboard services vary by vessel.
Major 2GO terminals generally provide ticketing counters, waiting lounges, baggage assistance, food outlets, passenger services, and convenient access to local transportation near the port. Available facilities differ depending on the departure terminal.
Routes and Destinations
2GO Travel operates scheduled passenger ferry services between major ports in Luzon, the Visayas, and Mindanao. Its network connects key commercial centers, tourism destinations, and island provinces across the Philippines through regular inter-island sailings.
Frequently served ports include Manila, Batangas, Cebu, Iloilo, Bacolod, Cagayan de Oro, Ozamiz, Dipolog, Dumaguete, Tagbilaran, Puerto Princesa, Coron, Zamboanga, Nasipit, Davao, General Santos, and other participating ports. Routes and sailing schedules vary depending on the vessel and season.
Major Passenger Terminals
2GO Travel operates from major passenger terminals in Manila, Batangas, Cebu, Cagayan de Oro, Iloilo, and other Philippine ports. Passengers should confirm the departure terminal and boarding gate before traveling because schedules and port assignments may change.
Tickets and Reservations
Passengers may purchase tickets through the official website, mobile application, ticketing offices, authorized travel agencies, and accredited booking partners. Advance booking is recommended, especially during holidays, school breaks, and peak travel seasons.
Passengers should arrive at the terminal early to complete ticket verification, baggage inspection, security screening, and boarding procedures before the scheduled departure.
Online Booking
Online booking allows passengers to select available routes, sailing dates, accommodation classes, and passenger details. Payment methods vary depending on the booking channel.
Before completing payment, passengers should review the departure port, destination, sailing schedule, accommodation type, baggage allowance, fare conditions, and passenger information.
Accommodation Classes
Economy Class
Economy Class provides an affordable option for inter-island travel. Seating and sleeping arrangements vary depending on the vessel assigned to the route.
Tourist and Cabin Accommodations
Many vessels offer Tourist Class accommodations, shared cabins, and private cabins. Available room configurations, amenities, and occupancy depend on the ship.
Onboard Facilities
Depending on the vessel, passengers may have access to dining areas, snack bars, convenience shops, lounges, prayer rooms, medical assistance, children's play areas, and entertainment facilities.
Baggage and Cargo
Passengers may bring personal luggage within the company's baggage guidelines. Oversized baggage, commercial cargo, and freight shipments may be accepted through designated cargo services subject to applicable fees and procedures.
Dangerous goods, flammable materials, illegal substances, explosives, and prohibited items are not accepted for passenger transport. Security inspections may be conducted before boarding.
Passenger Assistance
Terminal personnel assist passengers with ticket verification, boarding procedures, baggage inquiries, schedule information, and accommodation concerns. Travelers requiring additional assistance are encouraged to arrive early and notify terminal staff before boarding.
Qualified senior citizens, persons with disabilities, and other eligible passengers may receive statutory fare discounts upon presentation of valid identification and supporting documents required under Philippine regulations.
Port Connections
Local Transportation
Major 2GO passenger terminals are generally accessible by taxis, jeepneys, buses, ride-hailing services, tricycles, and other forms of local transportation depending on the port.
Bus and Air Connections
Several ports served by 2GO Travel are located near provincial bus terminals and airports, allowing passengers to continue their journey by land or air after arrival.
Cargo Services
2GO also transports cargo and freight between participating ports. Available cargo services, collection procedures, and transit times vary depending on the origin and destination.
Before You Go
- Confirm your departure port, destination, and sailing schedule.
- Book tickets early during weekends, holidays, and peak travel seasons.
- Arrive at the terminal well before the scheduled boarding time.
- Bring valid identification for ticket verification and statutory discounts.
- Review baggage policies before traveling.
- Keep passports, identification, money, gadgets, and other valuables with you.
- Follow all port security and boarding instructions.
- Check for sailing advisories or weather-related schedule changes before leaving for the terminal.
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