Thai Airways

Thai Airways is the flag carrier of Thailand and one of Southeast Asia's leading full-service international airlines. Headquartered in Bangkok, the airline operates scheduled passenger and cargo services connecting Thailand with destinations across Asia, Europe, Oceania, and other international markets through its primary hub at Suvarnabhumi Airport.

Established in 1960, Thai Airways has played a central role in Thailand's aviation and tourism industries for decades. The airline serves business travelers, leisure passengers, and cargo customers while providing international connectivity that supports tourism, trade, and economic development throughout the region.

Quick Information

Services

Thai Airways provides scheduled passenger flights connecting Thailand with destinations across Asia, Europe, Oceania, and other international markets. In addition to passenger travel, the airline operates international cargo services through Thai Airways Cargo, supporting global trade, e-commerce, pharmaceutical logistics, perishables, and other time-sensitive shipments.

Passengers can access a comprehensive range of travel services, including online and mobile booking, online check-in, airport check-in, premium airport lounges for eligible travelers, the Royal Orchid Plus frequent flyer program, special assistance services, and multiple cabin classes. The airline also offers inflight dining, onboard entertainment, Wi-Fi on selected aircraft, travel add-ons, and digital services designed to support travelers before, during, and after each journey.

Fleet & Operations

Thai Airways operates a modern fleet of Airbus and Boeing aircraft serving regional, long-haul, and international routes. Its fleet supports an extensive international network while maintaining a strong focus on passenger comfort, operational efficiency, safety, and cargo capabilities.

Suvarnabhumi Airport serves as Thai Airways' primary hub, providing convenient connections between Thailand and destinations across Asia, Europe, Oceania, and other international markets. The airline plays an important role in supporting Thailand's tourism industry and strengthening the country's position as a regional aviation hub.

Thai Airways continues to invest in fleet modernization, cabin innovation, digital passenger services, sustainable aviation initiatives, cargo operations, and operational improvements to strengthen its international network while enhancing the overall travel experience.

Before You Fly

Before your flight with Thai Airways, review your booking details, travel documents, and baggage allowance before heading to the airport. International travelers should also confirm passport validity, visa requirements, transit regulations, and destination-specific entry requirements well before departure.

Eligible passengers may complete online check-in through the Thai Airways website or mobile app before arriving at the airport. Travelers with checked baggage, special travel requirements, or those requiring travel document verification should allow sufficient time to complete baggage drop and check-in procedures.

Passengers are encouraged to arrive at the airport early to allow adequate time for check-in, immigration, security screening, lounge access where applicable, and boarding. Flight status should also be checked before leaving for the airport, as departure gates, boarding times, and operational schedules may change.

Travelers requiring wheelchair assistance, medical support, special meals, or other accessibility services should contact Thai Airways before departure. Families traveling with infants or children, passengers flying with pets, sports equipment, musical instruments, or oversized baggage are also encouraged to review the airline's travel policies in advance to help ensure a smoother journey.

Contact Information

Frequently Asked Questions

What is Thai Airways?

Thai Airways is the flag carrier of Thailand and one of Southeast Asia's leading full-service international airlines. It operates scheduled passenger and cargo flights connecting Thailand with destinations across Asia, Europe, Oceania, and other international markets.

Who owns Thai Airways?

Thai Airways is operated by Thai Airways International Public Company Limited. The airline is majority owned by the Ministry of Finance of Thailand through the government's shareholding structure.

Where does Thai Airways fly?

Thai Airways operates an international route network connecting Thailand with destinations across Asia, Europe, Oceania, and other regions. Available routes may change over time based on operational and commercial requirements.

Does Thai Airways belong to an airline alliance?

Yes. Thai Airways is a member of Star Alliance, allowing eligible passengers to enjoy reciprocal travel benefits, coordinated flight connections, and access to a broad international network operated by fellow member airlines.

What cabin classes are available?

Depending on the aircraft and route, Thai Airways offers Royal First Class on selected aircraft, Royal Silk Class (Business Class), Premium Economy on selected routes, and Economy Class. Available cabin products vary according to aircraft type and destination.

Does Thai Airways offer online check-in?

Yes. Eligible passengers can complete online check-in through the Thai Airways website or mobile app before departure, subject to route and travel document requirements.

Does Thai Airways have a frequent flyer program?

Yes. Thai Airways operates the Royal Orchid Plus frequent flyer program, allowing members to earn and redeem miles on eligible flights while enjoying travel benefits and partner rewards, subject to the program's terms and conditions.

How can I contact Thai Airways?

Passengers may contact Thai Airways through its customer service channels, official website, mobile app, or official social media accounts. Booking enquiries, itinerary changes, baggage concerns, refund requests, and special assistance enquiries can also be handled through the airline's customer support platforms.

Related Articles

• Air Transportation | How the World Travels by Air
• Airline Alliances Explained
• Cabin Classes Explained
• Baggage Allowance Guide
• Airport Check-In Guide
• Singapore Airlines
  
• Malaysia Airlines
• Vietnam Airlines
  
• Garuda Indonesia
• Cathay Pacific