Philippine Airlines is the flag carrier of the Philippines and the country's oldest commercial airline. Headquartered in Pasay City, Metro Manila, the airline operates scheduled passenger and cargo services connecting the Philippines with destinations across Asia, Oceania, the Middle East, Europe, and North America.
With a history spanning more than eight decades, Philippine Airlines plays a significant role in the country's aviation industry by serving domestic travelers, overseas Filipino communities, business passengers, and international visitors. Through its network of domestic and international routes, the airline supports tourism, trade, and global connectivity while providing a range of travel services for leisure and business travelers.
Quick Information
| Type | Full-Service Airline |
| Industry | Air Transportation |
| Founded | 1941 |
| Headquarters | Pasay City, Metro Manila, Philippines |
| Parent Company | PAL Holdings, Inc. |
| Airline Code (IATA / ICAO) | PR / PAL |
| Callsign | PHILIPPINE |
| Alliance | None |
| Frequent Flyer Program | Mabuhay Miles |
| Main Hub(s) | Ninoy Aquino International Airport (Manila) |
| Network Coverage | Domestic Philippines and international destinations across Asia, Oceania, the Middle East, Europe, and North America |
| Official Website | https://www.philippineairlines.com |
Services
Philippine Airlines provides scheduled passenger flights connecting destinations throughout the Philippines and major cities across Asia, Oceania, the Middle East, Europe, and North America. In addition to passenger travel, the airline operates cargo services that support domestic and international freight transportation for businesses and logistics providers.
Passengers can access a range of travel services, including multiple cabin classes, the Mabuhay Miles frequent flyer program, online and mobile booking, online check-in, airport check-in, special assistance for eligible travelers, unaccompanied minor services, and travel options for passengers requiring medical or mobility support. The airline also offers lounge access for eligible travelers at selected airports.
Fleet & Operations
Philippine Airlines operates a modern fleet comprising narrow-body and wide-body aircraft serving short-haul, regional, and long-haul routes. Its fleet enables the airline to operate domestic services throughout the Philippine archipelago while maintaining international flights to key destinations across several continents.
Ninoy Aquino International Airport in Manila serves as the airline's primary hub, supported by focus operations at selected airports including Mactan-Cebu International Airport, Clark International Airport, and Francisco Bangoy International Airport in Davao. Through these gateways, Philippine Airlines connects passengers with an extensive domestic network and international destinations.
The airline continues to invest in fleet modernization, digital passenger services, operational efficiency, and sustainability initiatives to enhance the travel experience while supporting the long-term growth of Philippine aviation.
Before You Fly
Before your flight with Philippine Airlines, confirm your booking details, travel documents, and baggage allowance before arriving at the airport. International travelers should also verify passport validity, visa requirements, and destination-specific travel regulations well in advance of departure.
Passengers may complete online check-in through the Philippine Airlines website or mobile app for eligible flights before arriving at the airport. Those requiring baggage check, travel document verification, or special assistance should allow additional time to complete airport procedures.
Arriving at the airport early is recommended to provide sufficient time for check-in, baggage drop, immigration, security screening, and boarding. Passengers should also monitor their flight status before leaving for the airport, as departure gates, boarding times, and flight schedules may change.
Travelers requiring wheelchair assistance, medical support, special meals, or other accessibility services are encouraged to contact Philippine Airlines before departure to ensure appropriate arrangements can be made. Families traveling with infants or children and passengers traveling with pets should also review the airline's applicable travel policies in advance.
Contact Information
| Customer Service | Philippine Airlines Customer Support |
| Official Website | https://www.philippineairlines.com |
| Mobile App | Philippine Airlines (iOS and Android) |
| Head Office | PAL Gate Center, Andrews Avenue, Pasay City 1302, Metro Manila, Philippines |
| Telephone | (+63 2) 8855-8888 |
| Available through the airline's official online enquiry channels. | |
| Feedback / Contact Form | Available through the official Philippine Airlines website. |
| Philippine Airlines | |
| @flypal | |
| X | @flyPAL |
| Philippine Airlines | |
| YouTube | Philippine Airlines |
Frequently Asked Questions
What is Philippine Airlines?
Philippine Airlines is the flag carrier of the Philippines and the country's oldest commercial airline. It operates scheduled domestic and international passenger and cargo services connecting the Philippines with destinations across Asia, Oceania, the Middle East, Europe, and North America.
Who owns Philippine Airlines?
Philippine Airlines is operated by Philippine Air Lines, Inc., a subsidiary of PAL Holdings, Inc., a publicly listed company in the Philippines.
Where does Philippine Airlines fly?
The airline operates an extensive domestic network throughout the Philippines and international flights to destinations across Asia, Oceania, the Middle East, Europe, and North America. Available routes may change over time based on operational and commercial requirements.
Does Philippine Airlines belong to an airline alliance?
No. Philippine Airlines is not currently a member of any global airline alliance. However, it maintains codeshare and interline agreements with various international airlines to expand travel options for passengers.
What cabin classes are available?
Depending on the aircraft and route, Philippine Airlines offers Business Class, Premium Economy Class on selected international services, and Economy Class. Available cabin classes may vary by flight.
Does Philippine Airlines offer online check-in?
Yes. Eligible passengers can check in online through the Philippine Airlines website or mobile app before their scheduled departure, subject to route and travel document requirements.
Does Philippine Airlines have a frequent flyer program?
Yes. Philippine Airlines operates the Mabuhay Miles frequent flyer program, allowing members to earn and redeem miles on eligible flights and enjoy travel-related benefits, subject to program terms and conditions.
How can I contact Philippine Airlines?
Passengers may contact Philippine Airlines through its customer service hotline, official website, mobile app, or official social media channels. Flight-specific enquiries, booking changes, baggage concerns, and special assistance requests can also be handled through the airline's customer support channels.
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